Hotel Receptionist

Byond Hotel is looking for a responsible, friendly, and service-oriented Hotel Receptionist to join our team.

Responsibilities

• Welcome guests and provide professional and friendly service.

• Handle guest check-in and check-out procedures.

• Manage reservations, room availability, and guest information.

• Work with Booking.com, Trip.com, Expedia, Ostrovok, and other booking platforms.

• Answer phone calls and respond to guest messages via WhatsApp and Telegram.

• Process guest payments and maintain accurate payment records.

• Coordinate with housekeeping regarding room status and guest requests.

• Handle guest questions, requests, and complaints professionally.

• Monitor daily arrivals, departures, early check-ins, and late check-outs.

• Provide guests with information about the hotel and nearby services.

• Maintain accurate reception records and complete daily reports.

• Requirements

• Previous experience in hotel reception, hospitality, customer service, or a similar position is preferred.

• Good communication and interpersonal skills.

• Polite, professional, and guest-oriented attitude.

• Good computer skills.

• Ability to work with online booking platforms.

• Ability to work independently and as part of a team.

• Good English is preferred.

• Russian and Uzbek language skills are an advantage.

• Responsible, punctual, organized, and attentive to details.

• Willingness to work in shifts, including weekends and holidays.

• We Offer

• Official employment.

• Stable and timely salary.

• Comfortable working environment.

• Professional and friendly team.

• Training and development opportunities.

• Career growth opportunities in the hospitality industry.

• Working Schedule

  Shift-based schedule

  Working hours and salary will be discussed during the interview.

  How to Apply

  Please send your CV through HeadHunter. Shortlisted candidates will be contacted for an interview.

  Company: Byond Hotel
  Position: Hotel Receptionist / Front Desk Receptionist
  Location: Tashkent

• Conduct proper shift handovers and communicate important information to the next shift.

• Maintain a clean, organized, and professional reception area.

• Follow hotel standards, internal procedures, and guest confidentiality requirements